AboutFace Consulting Corporation


Audio Recorded Shops Competitive Shops Incentive Based Shopping Programs Internet Surveys Online Reporting Integrity Evaluations Internet Reporting Mystery Shopping General Web Based Surveys Operational Audits Questionnaire and Program Design Telephone Performance Testing Video Recorded Mystery Shops Focus Groups Interviewing (on-site/telephone) On-site Interviewing Price & Merchandise Audits Customer Satisfaction Measurement Grocery Health Care Home/Apartment Insurance Lodging Restaurant F&B Retail-General Shipping/Freight/Postal Storage Telephone Transportation Automotive Banking/Financial Business to Business Fast Food Gas Station C-Store Government


AboutFace helps CEOs and their leadership teams conceive clever, customer-centric strategies that engage customers in new and exciting ways. Because we are equally proficient in mystery shopping, marketing research, customer experience strategy and performance analysis, we are able to develop solutions that effectively deliver robust financial wins. Our clients represent some of the most progressive and committed organizations in the world.

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