Events
2025 Elite Submissions Open
12:00 AM - 11:59 PM
Applications will be accepted August 15 - September 15, 2024.
Mystery Shopping – Operators Roundtable
2:00 PM - 3:00 PM
Discussion about topics of interest to the industry – trends, concerns. Directed to senior management, this discussion will be facilitated by Elaine Buxton and Eileen Wirz.
2025 Elite Submissions Close
The requirements for Elite 2024 are based on performance February 1 – August 31, 2024 (also known as the 2024 Qualifying Period). Applications will be accepted August 15 - September 15, 2024. View the criteria here: ...
CME Room Block Closes
You can book your room using this link: https://www.marriott.com/event-reservations/reservation-link.mi?id=1705595643972&key=GRP&app=resvlink
Scheduler Members - Best Practices Meeting and Forum
4:00 PM - 5:00 PM
Are you a scheduler? Get together with other professionals in your line of work!
CME 2024: Cape Coral, FL
The third annual CME conference, The Conference for Creating, Measuring and Enhancing the Customer Journey, promises a packed line-up of top speakers coming to deliver actionable ideas at our venue in Cape Coral, Florida!
Scheduler Members - Best Practices Meeting and Forum
4:00 PM - 5:00 PM
Are you a scheduler? Get together with other professionals in your line of work!
How to Put Together a Mystery Shopping Route for Multiple Companies
7:00 PM - 8:00 PM
Have you heard of route shopping but are unsure of how to get started? This webinar will help set you on the right path to increase your efficiency with shops!
Best, Accepted Uses for AI in Mystery Shopping
7:00 PM - 8:00 PM
AI is everywhere, but what are the acceptable uses for it in mystery shopping when questions of ethics and integrity arise? Chat with Elaine Buxton, Eileen Wirz, and Laura Ricketts as they explore this topic.
Member Recertification Period
Service Provider members are required to recertify their membership each year.
Telephone Mystery Shopping – What’s Involved and How to get Started
7:00 PM - 8:00 PM
Curious about telephone mystery shopping? Explore this sector of mystery shops with Elaine Buxton, Eileen Wirz, and Cheryl Thibault. Field Talent Plus members only.
ShopperFest 2025: ShopperFest at Sea!
All aboard! ShopperFest is sailing in 2025 from May 16 to May 19 on the Carnival Conquest.