Events
Member Recertification Period
Service Provider members are required to recertify their membership each year.
How to Write a Great Report
7:00 PM - 8:00 PM
Join Robin Hansen from Wordsmith Pros as she dives into the essentials of creating engaging, accurate, and insightful reports that capture the entire customer experience. This session is designed specifically for mystery shoppers like you, equipping ...
Five Star Report Writing
7:00 PM - 8:00 PM
Join Robin Hansen, Director of Editing, at Wordsmith Pros as she explores Five Star Report Writing! We’re excited to have you join us as we discuss what it takes to craft exceptional, high-quality reports that reflect the depth and professionalism of ...
ShopperFest 2025: ShopperFest at Sea!
All aboard! ShopperFest is sailing in 2025 from May 16 to May 19 on the Carnival Conquest.
Grammar Bootcamp
7:00 PM - 8:00 PM
Robin Hansen, Director of Editing, at Wordsmith Pros would like to welcome you to Grammar Bootcamp! We hope you will join us for this focused session, designed to keep mystery shoppers like you at the very top of your writing game. As professionals ...