Certification Store

You must purchase based on your membership status (I.E. Field Talent - Plus or Basic). You will be asked to log in to complete your purchase.

*The MSPA Gold course is currently being updated and upgraded.

ATTENTION: Did you just purchase an MSPA Americas Field Talent - Plus membership for $35 and are looking for your free course? Then stop! The Intro to Mystery Shopping certification course is included in your first-year membership dues of the MSPA Americas Field Talent - Plus membership. Please log in with your MSPA credentials here to access the course immediately. Click "Take This Course", follow the checkout processes, and you will receive a 100% discount with your paid MSPA membership. If you try to purchase it through this store, you may be charged twice since you are entitled to this course for free.

ATTENTION: Once you purchase the certification course(s), you will receive an e-mail with instructions and links to the course within 24-48 hours (excluding holidays and weekends) PROVIDED you are eligible to take the course. For example, if you purchase an advanced course to lock in pricing now, but have not completed and passed your core courses, you will not receive your advanced course until you earn your certifications in the three core courses.

YOU MUST COMPLETE YOUR CORE COURSES BEFORE BEING PROVIDED ACCESS TO ANY ADVANCED COURSES. If you purchase an advanced course before you complete and certify in your core courses, those advanced courses will be held for you at the purchase price and they will become unlocked once you meet the pre-requisites by completing and certifying in your three core courses (or meeting any other required pre-requisite). Similarly, you must complete sequential advanced courses in order; for instance, you will not be given access to Retail II until you certify in Retail I, even if you purchase them simultaneously. All required pre-requisites for any courses must be met before the advanced course(s) is/are unlocked.

There is no “credit for life experience”. Displaying an MSPA certification on your account signifies to the Service Providers that you have reviewed our specific industry curricula and that you have achieved a passing score in those disciplines.

You no longer need to put certification numbers on every account. Certification numbers have not been issued since 2020. Much easier for you, your MSPA Americas account lists all your certifications, and Service Providers can search the membership database for members who hold those certifications. For instance, a Service Provider can do a search of all Field Talent members who hold a certification in Banking and Financial Institutions I when looking to complete a banking project with independent contractors who have certified in that industry. Please note you must be an active member of MSPA Americas (i.e. have logged into your account as least once in the last 12 months) for your record and your certifications to appear in a Service Provider's search. If you have not logged in within the last 12 months, the system will presume you are no longer active and not return your record in a search.

All sales are final. There are no refunds. There are no exceptions to this policy.