IntelliShop
Categories
Merchandising Incentive Based Shopping Programs Web Based Surveys Customer Service Training Integrity Evaluations Internet Reporting Customer Satisfaction Measurement Consulting Internet Surveys Online Reporting Interactive Voice Response IVR Scheduling Services Operational Audits On-site Interviewing Interviewing (on-site/telephone) Other Services to MS Companies Questionnaire and Program Design Price & Merchandise Audits Audio Recorded Shops Video Recorded Mystery Shops Telephone Performance Testing Competitive Shops Mystery Shopping General Tourism Entertainment Transportation Grocery Government Storage Home/Apartment Fast Food Marine Casino/Gaming Gas Station C-Store Health Care Telephone Restaurant F&B Banking/Financial Retail-General Business to Business Lodging Automotive Shipping/Freight/Postal Insurance
About
Experience is Everything.
We use our experience to help you improve yours.
Founded in 1999, IntelliShop is one of the leading customer experience firms in the United States. We partner with business-to-consumer and business-to-business companies of all types to measure and improve their customers’ experience. Our unique approach to customized program design leads to truly actionable insights that drive measurable improvement in satisfaction, loyalty and financial performance. We don't just collect and report data, we help our clients understand what it means, how it impacts their business and how to use it to improve. Our solutions include Mystery Shopping, Voice of the Customer, Social Media Monitoring, Compliance Audits, and related research solutions.