Automotive Banking/Financial Business to Business Casino/Gaming Entertainment Fast Food Gas Station C-Store Government Grocery Health Care Home/Apartment Insurance Lodging Marine Restaurant F&B Retail-General Shipping/Freight/Postal Storage Telephone Tourism Transportation Other Competitive Shops Consulting Customer Satisfaction Measurement Customer Service Training Focus Groups Incentive Based Shopping Programs Interactive Voice Response IVR Scheduling Services Internet Reporting Internet Surveys Online Reporting Interviewing (on-site/telephone) Merchandising Mystery Shopping General On-site Interviewing Operational Audits Price & Merchandise Audits Questionnaire and Program Design Technology Platforms Telephone Performance Testing Web Based Surveys

Business to Business Fast Food Mystery Shopping General Loss Prevention Customer Satisfaction Measurement Casino/Gaming

Banking/Financial Gas Station C-Store Retail-General Competitive Shops Mystery Shopping General Audio Recorded Shops Automotive Fast Food Grocery Price & Merchandise Audits Restaurant F&B Storage Wireless Providers/Telecommunications Business to Business Consumer Electronics Entertainment Field Service/On-Site Inspection Government

Automotive Banking/Financial Business to Business Casino/Gaming Entertainment Fast Food Gas Station C-Store Government Grocery Health Care Home/Apartment Insurance Lodging Marine Restaurant F&B Retail-General Shipping/Freight/Postal Storage Telephone Tourism Transportation Audio Recorded Shops Competitive Shops Consulting Customer Satisfaction Measurement Customer Service Training Incentive Based Shopping Programs Integrity Evaluations Interactive Voice Response IVR Scheduling Services Internet Reporting Internet Surveys Online Reporting Interviewing (on-site/telephone) Merchandising Mystery Shopping General On-site Interviewing Operational Audits Other Services to MS Companies Price & Merchandise Audits Questionnaire and Program Design Telephone Performance Testing Video Recorded Mystery Shops Web Based Surveys

Business to Business Consulting Scheduling Services Video Recorded Mystery Shops

Business to Business Entertainment Audio Recorded Shops Competitive Shops Banking/Financial Focus Groups

Business to Business Restaurant F&B Storage

Business to Business Entertainment Tourism Mystery Shopping General Operational Audits Competitive Shops Incentive Based Shopping Programs Integrity Evaluations Loss Prevention On-site Interviewing

Business to Business Gas Station C-Store Grocery Restaurant F&B Retail-General Bars Fast Food Competitive Shops Consulting Mystery Shopping General Review Aggregate