Automotive Banking/Financial Business to Business Casino/Gaming Entertainment Fast Food Gas Station C-Store Government Grocery Health Care Home/Apartment Insurance Lodging Marine Restaurant F&B Retail-General Storage Telephone Tourism Transportation Audio Recorded Shops Competitive Shops Incentive Based Shopping Programs Integrity Evaluations Internet Reporting Internet Surveys Online Reporting Interviewing (on-site/telephone) Mystery Shopping General On-site Interviewing Operational Audits Questionnaire and Program Design Technology Platforms Telephone Performance Testing Video Recorded Mystery Shops Web Based Surveys Price & Merchandise Audits Customer Satisfaction Measurement Shipping/Freight/Postal Merchandising Senior Housing & Care

Automotive Banking/Financial Entertainment Fast Food Gas Station C-Store Government Grocery Health Care Restaurant F&B Telephone Tourism Transportation Competitive Shops Incentive Based Shopping Programs Mystery Shopping General Operational Audits Price & Merchandise Audits Retail-General Telephone Performance Testing

Entertainment Fast Food Restaurant F&B Audio Recorded Shops Consulting Customer Service Training Government Internet Reporting Mystery Shopping General Questionnaire and Program Design Retail-General Tourism Airports

Banking/Financial Business to Business Tourism Consulting Focus Groups Mystery Shopping General

Business to Business Entertainment Tourism Mystery Shopping General Operational Audits Competitive Shops Incentive Based Shopping Programs Integrity Evaluations Loss Prevention On-site Interviewing

Tourism Interactive Voice Response IVR Scheduling Services Mystery Shopping General

Automotive Banking/Financial Business to Business Casino/Gaming Entertainment Fast Food Gas Station C-Store Government Grocery Health Care Home/Apartment Insurance Lodging Marine Restaurant F&B Retail-General Shipping/Freight/Postal Storage Telephone Tourism Transportation Audio Recorded Shops Competitive Shops Consulting Customer Satisfaction Measurement Customer Service Training Incentive Based Shopping Programs Integrity Evaluations Interactive Voice Response IVR Scheduling Services Internet Reporting Internet Surveys Online Reporting Interviewing (on-site/telephone) Merchandising Mystery Shopping General On-site Interviewing Operational Audits Other Services to MS Companies Price & Merchandise Audits Questionnaire and Program Design Telephone Performance Testing Video Recorded Mystery Shops Web Based Surveys