Mystery Shoppers Needed in Charlotte, NC

A Customer's Point of View, Inc. (ACPView) is looking for dependable, observant mystery shoppers to evaluate public transportation in Charlotte, NC.  Your honest, real-world feedback helps transit agencies create safer, friendlier, and more accessible service for everyone.

Pay: $20–$35 per completed ride (varies by assignment)

Assignments may include:

- Bus (Fixed Route)

- Rail (Light Rail/Train)

- Paratransit (Accessible Service)

- Flex Rides (On-Demand Service)

Who can participate:

- Adults 18 years or older

- Individuals who use, or are willing to ride, public transportation

- Dependable, observant people who can provide detailed feedback

- Shoppers comfortable completing online evaluations

- No previous mystery shopping experience required

- Individuals with disabilities are encouraged to apply, especially those with a service animal

How it works:

1. Register at www.acpview.com by clicking "Shopper Hub" and then "New Shopper," and complete your shopper profile.

2. Select an available assignment near you.

3. Take the ride, evaluate your experience, and submit a short online report.

Flexible scheduling lets you choose the assignments that fit your life, and new assignments are posted regularly.

Contact:

Email: getshopped@acpview.com

Phone: 770-288-2717 (Mon–Fri, 9am–5pm)

Real People. Real Feedback. A Brighter Tomorrow.