Riders with Disabilities Encouraged to Apply: Paid Transit Mystery Shopper Opportunities

A Customer's Point of View, Inc. (ACPView) is looking for riders with disabilities to help evaluate paratransit and accessible public transportation. As a mystery shopper, your real-world experience helps transit agencies make service safer, more reliable, and more accessible for everyone.

Pay: $20–$35 per completed ride (varies by location and assignment)

We especially welcome:

- Riders who use paratransit or on-demand accessible services

- Riders who use wheelchairs, scooters, walkers, or other mobility devices

- Riders with service animals

- Riders who are blind or have low vision, or who are Deaf or hard of hearing

What you'll do:

- Book and take rides as you normally would

- Note things like scheduling, on-time performance, boarding assistance, securement, and driver courtesy

- Submit a short online report after each ride

Who can participate:

- Adults 18 years or older

- Paratransit assignments may require you to be eligible for paratransit service in your area

- No previous mystery shopping experience required

How to apply:

1. Register at www.acpview.com by clicking "Shopper Hub" and then "New Shopper."

2. Select an available assignment near you.

3. Take the ride, evaluate your experience, and submit your report.

Need help registering or need an accommodation? Contact us and we'll assist you.

Email: getshopped@acpview.com

Phone: 770-288-2717 (Mon–Fri, 9am–5pm)